Extended Warranty

4-Year Extended Warranty

Massage Chairs

Customers who purchase a Back Doctor Massage Chair are automatically covered by a free comprehensive warranty for 4 years. This means that we will cover the cost of spare parts, as well as the cost of having them sent to you for the entire duration of your warranty 10period.

If you live within range of one of our Back Doctor metro areas, you will also be covered for the cost of having a Service Technician sent out to fix your massage chair in your home for you! Some of our current metro zones include:

  • Melbourne (within 30km of CBD)
  • Sydney (within 30km of CBD)
  • Adelaide (within 20km of CBD)
  • Brisbane (within 20km of CBD)
  • Gold Coast (within 10km)
  • Canberra (within 20km of CBD)
  • Perth (within 20km of CBD)
  • Hobart (within 15km of CBD)

If you are unsure if there is a registered Service Technician in your area, please get in touch with our Team on 03 9111 0453 so they can help.

For full terms and conditions: CLICK HERE

Other Massage Products

Back Doctor massage accessories such as cushions, shoulder massagers and foot massagers include a 12-month warranty covering the cost of a replacement product of similar or equal value in the event of a manufacturer’s fault or defect.

Simply return your product along with proof of purchase, and we will replace it with a new and operational product. We will even send your new replacement product back to you at no extra cost!

Note: Return shipping to our designated service centre will not be covered under warranty.
For full terms and conditions: CLICK HERE